James Mwangi, 63 years old, a resident of Kenya, had been struggling with severe knee pain and immobile for over 20 years. Despite seeking various treatments, his condition continued to worsen, affecting his mobility and quality of life, and he became highly obese. African doctors back home only did knee X-rays while the MRI of the spine was not done where the underlying problem was.  Determined to find a lasting solution, James sought expert medical care outside his home country. His search led him to Cross Border Care, a trusted medical consultancy that specializes in helping international patients access world-class treatment in India.

Diagnosis and Decision to Travel to India

After undergoing several MRIs, it was discovered that James had multiple problems in his cervical and lower spinal cord. His spine was severely affected ( slip disc 3 levels at the Cervical spine and 2 levels at lumbar region), and doctors in Kenya had suggested surgeries at different stages. However, this approach was both time-consuming and physically exhausting. Realizing the complexity of his case, James reached out to Dr. Nadeem Khan from Cross Border Care. Dr. Khan reviewed his medical reports and immediately recommended a consultation with Dr. Bipin.S.Walia, a highly experienced spine surgeon in India.

Understanding the urgency and significance of James’s condition, Dr. Khan coordinated all the necessary arrangements for his travel to India. This included obtaining medical visas, booking hospital appointments, and organizing pre-operative tests. Unlike many international medical journeys that involve long waiting times, James experienced seamless support through Cross Border Care, ensuring that he could receive timely treatment without unnecessary delays.

A Complex but Successful Surgery- ACDF Surgery in India and Laminectomy Surgery in India

Upon arriving at Max Super Speciality Hospital in New Delhi, James underwent a comprehensive medical evaluation. He was diagnosed with a severe spinal condition involving a slipped disc at five levels—three in the cervical spine and two in the lumbar region. Managing such an extensive issue requires a highly specialized surgical approach.

Initially, the plan was to conduct two separate procedures—Anterior Cervical Discectomy and Fusion (ACDF) surgery for the cervical spine and laminectomy surgery for the lower back. However, under the expert guidance of Dr. Walia, the team opted for a single, extensive surgery to address all five affected levels in one procedure.

The surgery demanded extreme precision, as both ACDF and laminectomy involve delicate spinal structures. Additionally, James’s history of diabetes required meticulous medical management, ensuring stable blood sugar levels throughout the procedure. The medical team provided round-the-clock monitoring, timely medications, and a carefully managed post-surgical care plan to enhance recovery.

Despite the complexity, the surgery was successfully completed, marking a significant milestone in James’s journey toward a pain-free life.

Exceptional Post-Operative Care

Recovering from such an intricate surgery required dedicated post-operative care. James was closely monitored in the intensive care unit for the first 24 hours, ensuring that there were no complications. With Dr. Khan’s coordination, all necessary medical appointments were scheduled without hassle. Cross Border Care arranged an exclusive patient case executive to assist James in all day-to-day activities, making his recovery period stress-free.

One of the key aspects of his recovery was pain management and physiotherapy. Under the guidance of expert physiotherapists, James was gradually encouraged to regain his mobility. By Day 3, he was able to take a few steps with assistance, and by Day 5, he could stand on his own.  He was discharged on day 5. The doctors were amazed by his quick progress, and the dramatic improvement in his condition overjoyed James himself.

The Role of Cross-Border Care in James’s Journey

James’s success story wouldn’t have been possible without the dedicated support of Cross Border Care. The organization ensured that every aspect of his medical trip was well-coordinated, allowing him to focus solely on his recovery. Here’s how Cross Border Care played a pivotal role:

1. Seamless Travel Arrangements: From visa processing to flight bookings, every step was handled efficiently, reducing stress for James and his family.
2. Hospital Coordination: All medical appointments, including consultations, pre-operative tests, and post-surgery follow-ups, were arranged in advance, minimizing wait times.
3. Language Assistance: Translators were provided to bridge any communication gaps between James and the medical team.
4. Financial Guidance: The team ensured transparency in cost estimation, helping James manage his medical expenses effectively. The initial cost of the surgery was USD 14000 and Dr Nadeem enabled him to get the surgery for USD 11000, which was almost 25 % discount. 
5. 24/7 Patient Support: Dr. Khan was available round the clock to address any concerns, making James feel at home in a foreign country.

A Remarkable Recovery and Return Home

James was discharged with significant improvements after just five days in the hospital. He was given a structured rehabilitation plan to continue his progress at home. On the 15th day post-surgery, he attended a follow-up consultation and the doctors were thrilled with his recovery. With his newfound mobility and reduced pain, James was finally ready to return to Kenya.

The entire treatment process—from the initial diagnosis to full recovery—took just 20 days. This was a remarkable feat, considering the complexity of his condition. James was not only able to walk again but also regained his independence, something he had lost over the years due to chronic pain.

A Heartfelt Thanks to Cross Border Care

Before leaving India, James expressed his deep gratitude to Cross Border Care and Dr. Nadeem Khan. He acknowledged how their expertise and dedication transformed his life. Without their guidance, he would have faced numerous obstacles in accessing such advanced medical care.

“I am forever grateful to Dr Nadeem Khan and his team at Cross Border Care. They made this entire journey smooth and worry-free. From arranging my surgery to ensuring I had everything I needed, they treated me like family. Today, I can stand up, walk without a walker, and live my life pain-free. Thank you for giving me a second chance at life,” said James before departing for Kenya.

Cross Border Care: A Beacon of Hope for International Patients

James’s story is a testament to the incredible work done by Cross Border Care. Many international patients struggle to navigate complex medical procedures abroad, but with the right guidance, they can access world-class treatment without delays. Cross Border Care continues to assist patients from around the world, providing them with personalized medical solutions, logistical support, and emotional reassurance.

If you or a loved one is seeking advanced medical treatment in India, Cross Border Care is the trusted partner to make your journey smooth and successful. With a team of experienced professionals, they ensure that patients receive the best possible care, just like James did.

James Mwangi’s transformation from years of immobility to walking pain-free is an inspiration to many. Thanks to the expertise of Cross Border Care and the exceptional medical team in India, he now has a new lease on life.